Terms of Service Capture

Telenor Digital End User Agreement

Privacy Statement

This Privacy Statement (the "Privacy Statement") is provided by:

Telenor Digital AS ("Telenor Digital"/"we")
Snarøyveien 30 J, 1331 Fornebu, Norway
Business organization number NO 996 516 288

Your privacy matter to us. Telenor Digital adheres to applicable privacy laws and is committed to protecting your privacy to provide a secure user experience. This Privacy Statement describes how we use your personal information, and how you may protect your privacy. In addition to this Privacy Statement, more specific provisions on privacy may follow from any service specific terms entered into by you when purchasing our services ("Service Specific Terms").

Personal information that we collect

When you use Telenor Digital's services (the "Service"), we may collect, use, store, disclose and transfer (collectively referred to as "use") personal information about you. Telenor Digital may collect a variety of information that may be linked to you as an individual, including

The types of information we collect about you depend on which parts of the Service you use or subscribe to.

How we use your personal information:

Telenor Digital use your personal information to provide, improve and promote our Service. In particular, we may use your personal information to:

We may also use aggregated, non-identifiable information for any internal and external purpose, in particular to improve the overall quality of the Service.

How we use cookies

We may use cookies (small text files stored in your browser used e.g. to recognize you and to remember your previous activities) and other similar techniques, such as web beacons/pixel tags (small, clear picture files used e.g. to track activity on a website), to collect information about how you use the Websites and the Service. This allows us to customize the Website for you so that it is relevant to your interests and needs. You may choose to opt out of our use of cookies by amending your browser settings. If required by law, we will obtain your consent before using cookies.

How we use analytics tools

To improve the Service and its relevance to you, we use web analytics tools from Google (Google Analytics) to analyze and process aggregated data collected through the use of the Service. The web analytics tool is widely used for statistics services by most Internet based service providers and generates detailed statistics about a website's traffic and traffic sources and measures conversions and sales.

The data collected through the use of our websites is processed by Google in an anonymous format (i.e Google is not able to link the information to you) before returned to us. If you do not want that your (anonymised) use of the Service shall be part of the information submitted to Google, you may block Google Analytics by installing a plug-in to your web browser (Google Analytics Opt-out Browser Add-on) which can be found here: http://tools.google.com/dlpage/gaoptout.

In addition to using Google Analytics we may use similar web analytics tools provided by other parties.

How we may share your personal information

Telenor Digital may share your information in the way out below or as otherwise mandated by your specific consent and/or applicable laws.
We may share information to our affiliates companies within the Telenor Group ("Affiliated Companies") and use it consistent with this Privacy Statement. We and our affiliates companies within the Telenor Group may also combine the information we receive from you with other information to provide and improve our products and services, content and advertising, or even to develop new services. In this way we make sure that your user experience is seamless and that may enjoy the full benefit of what the Telenor Group has to offer;

We may also share aggregated, non-identifiable information to third parties for any internal and external purpose.

We do not sell your personal information to third parties. Further, unless otherwise explicitly stated herein or in the Service Specific Terms we do not share your personal information to third parties for their own purposes. Personal information will only be shared by us to provide or improve our Affiliated Companies' or our own products, services and advertising. We will not share your information with parties other than Affiliated Companies for their marketing purposes.

Third parties who receive personal information from Telenor Digital will be obliged to protect your privacy, including to treating your personal information in accordance with applicable law and with an adequate level of data security.

Telenor Digital may transfer personal information to other countries, including countries outside of the European Economic Area where applicable laws do not necessarily provide the same level of data protection as in your own country. Telenor Digital will ensure that the recipients of personal data in such countries maintain an adequate level of information security.

If Telenor Digital becomes involved in an acquisition or merger, your privacy will continue to be protected, and to the extent required we will give you notice before your personal information is transferred to a third party or becomes subject to another privacy statement.

How we secure your personal information

Telenor Digital has implemented technical, physical and organisational measures designed to secure your personal information from accidental loss, unauthorised access, misuse, alteration or disclosure. We employ Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these web pages, you must use an SSL-enabled browser such as Safari, Firefox, or Chrome. In this way the confidentiality of your personal information is protected white it is transmitted over the Internet.

You are responsible for ensuring that your personal account information (username and password) remains confidential. Reference is made to our General Terms.

How we store and delete your personal information

Telenor Digital will only store your personal information while you are a customer or user of our Service, or so long as required for business, tax or legal purposes. Basic information about you and your subscription to our Service will in any event be stored for up to 2 years to enable you to re-access your subscriptions and to receive relevant information and offers from us.

How you may access, rectify and delete your personal information

You can contribute to that your contact details and settings are correct and updated by logging into your personal account on the Website.

We will do our best to provide you with the relevant information in order for you to evaluate whether some of the information we process concerning you should be corrected or deleted according to applicable laws. We reserve the right to refuse to accommodate your request if they are unreasonable due to their repetitiveness, jeopardises the privacy of other users, threaten our security measures, will incur unreasonable effort on us, or are contrary to applicable laws.

Information about children

Telenor Digital will not intentionally collect personal information from children under the age of 13. This is one of the reasons you should not hand over your password to any other user. If we become aware that we have collected information about children under the age of 13, we will take steps to delete the information as soon as possible, provided that our further retention is not required by law.


We may update or otherwise amend our Privacy Statement from time to time in our own discretion, for instance to reflect changes to the Services or changes to the law.

We will publish any amended Privacy Statement on the Website. Material changes will be notified more prominently to you. If you do not consent to the changes you are entitled to terminate your agreement with us with the effect from the date the new provisions enter into force. The amendments will enter into force when published or otherwise communicated to you in an appropriate manner. Your continued use of the Service after such publication or notification is considered as an acceptance of the amended Privacy Statement.

Contact us

We will be happy to assist you with any questions you have in regards to your personal information contained by us. Please contact customer service at support@telenordigital.com.

This Privacy Statement was last updated 12 December 2013.